Player Protection

At 999ck Responsible Play — keep the fun in check

Gaming should stay fun — not become a burden. 999ck believes that healthy gaming habits are what make the experience truly enjoyable in the long run. Find out on this page how to set limits, check in with yourself, and get help when you need it.

18 and above only — responsible play is our commitment
18+
Gaming Platform for Adults Only
24/7
Responsible Gaming Support — Always Active
5
Self-control tools, entirely in your hands
0 BDT
No charge for seeking help

For Responsible Play 999ck benefits

These tools are always at your fingertips to support responsible gaming at 999ck

Deposit limit setting

Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, 999ck will automatically block further deposits.

Session Time Control

Decide in advance how many hours you'll play in one sitting. Once that time is up, 999ck will automatically remind you and help you wrap up your session.

Temporary Break (Cooling-Off)

Need a short break from gaming? Activate a cooling-off period on your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time.

Self-Exclusion

For a long-term break, choose self-exclusion. 999ck lets you fully close your account for anywhere between 6 months and 5 years.

Gaming history review

View your complete gaming activity history. Time played, amounts wagered — all your data is available transparently within your account.

Expert Support

If you have any questions or concerns about responsible gaming, 999ck's support team is available 24/7, every day of the week.

What is responsible play and why does it matter?

Responsible play means keeping gaming as a form of entertainment — not a source of financial or mental stress. At 999ck, we believe that when players manage their time and money mindfully, gaming stays a healthy pastime.

Online gaming is growing rapidly in Bangladesh. As interest continues to rise, many players sometimes struggle to recognise their own limits — and that's when problems start. 999ck never wants any of its members to find themselves in that situation.

Responsible gaming isn't just about the player — it's about family too. Excessive gaming by one person can affect their relationships, family life, and career. That's why 999ck encourages all members to keep this in mind from the very first day they join.

Keep in mind: Winning feels great, but staying level-headed when you lose — that's the mark of a responsible player. At 999ck, your entertainment is always in your hands.

Budget control — the best way to manage your money

Like any form of entertainment, gaming should have a budget. The first step to responsible play at 999ck is setting your own spending limit — choose an amount you can afford to lose without it affecting your daily life.

Simple Rules for Setting a Gaming Budget

  • At the start of each month, set aside a fixed portion of your entertainment budget for gaming.
  • Never use money set aside for rent, food, or essential expenses on gaming.
  • Never play with borrowed money.
  • Don't chase losses by placing larger bets in a rush to win back what you've lost.
  • Set a deposit limit on your 999ck account to keep your budget automatically under control.

Once you set a deposit limit on 999ck, you won't be able to deposit beyond that amount. Your budget stays protected automatically — no need to keep track manually.

Time Management — Control Your Playing Hours

Spending too many hours gaming can take a toll on your mental health. As part of responsible gaming at 999ck, you can use the session timer and reminders feature. Keeping your gaming within a set daily timeframe helps you maintain balance with family, work, and other responsibilities.

  • Limit your gaming late at night before bed — it can affect your sleep.
  • Game after spending time with family or friends, not before.
  • Take short breaks every hour — it's good for your eyes and your mind.
  • Avoid gaming during work hours or study time.
Tips: When 999ck's session timer feature is active, a pop-up notification appears automatically after a set period of time — helping you know when to stop.

Signs of problematic gaming

It can be hard to see your own gaming habits clearly. Read through the questions below and answer honestly. If most of your answers are "Yes", consider reaching out for support.

01

After losing, do you place more bets to try to win your money back?

02

Do you hide your gaming from family or friends?

03

Have you tried to cut back or stop gaming but couldn't?

04

Do you feel irritable or restless when you're not gaming?

05

Have you ever used emergency funds for gaming?

06

Has gaming affected your work, studies, or relationships?

07

Have you ever gambled with borrowed money or someone else's funds?

08

Can't stop even after gaming for several hours straight?

If you answered "Yes" to more than three questions, please contact 999ck support or use the self-exclusion option below. Seeking help isn't a sign of weakness — it's a sign of strength.

How to Activate Self-Exclusion

If you feel like you need some distance from gaming, 999ck's self-exclusion feature is the most effective solution for you. Once activated, access to your account is completely blocked for a set period of time.

1
Log in to your account

Log in to your 999ck account and go to your profile settings.

2
Open the Responsible Gaming section

Click the "Responsible Gaming" option in Settings.

3
Choose Self-Exclusion

Select a duration: 6 months, 1 year, 3 years, or 5 years.

4
Confirm

Confirm your decision. Once self-exclusion is active, it cannot be lifted before the period ends.

5
Contact Support

For extra protection, you can email support@999ck.ws to notify us about your self-exclusion.

The Role of Family & Loved Ones

Responsible gaming isn't just the player's concern alone. If you believe a family member or someone close to you is struggling with gaming addiction, you can play a role in helping them.

  • Raise your concerns calmly without direct criticism.
  • Stay aware of how much time they spend gaming.
  • Encourage them to seek professional help.
  • You can reach 999ck Support to report any concerns about your account.

999ck takes concerns raised by family members seriously. If a complaint is submitted on behalf of a player regarding their account, 999ck will investigate and take appropriate action.

Set up quickly


Log in to 999ck to use these features. If you don't have an account, register now — it's completely free.

Need help?

For any questions or concerns about responsible gaming, the 999ck support team is always ready to help.

support@999ck.ws
Live Chat — active 24/7
You're not alone. Asking for help takes courage. We won't judge — we're just here to help.

About responsible gaming FAQ

Answers to the most frequently asked questions about 999ck's responsible gaming policy

Deposit limits can be increased, but not immediately. For security reasons, any request to raise your limit takes effect after 72 hours. Lowering your limit, however, takes effect instantly. This is a deliberate policy at 999ck to support responsible gaming.

Yes, withdrawing your existing balance is possible even during self-exclusion. However, new deposits and gameplay will be completely suspended. Email 999ck Support to request a withdrawal.

A cooling-off period is a short-term break — ranging from 24 hours to 6 weeks. Once it ends, your account is reactivated automatically. Self-exclusion is a longer-term measure — from 6 months up to 5 years — and cannot be cancelled before the period is up. If the problem feels serious, self-exclusion is the better choice.

No, registration and gaming on 999ck is strictly prohibited for anyone under 18. Age is verified at the point of registration, and identity documents may be requested in cases of doubt. If you suspect a minor is using 999ck, contact Support immediately.

No. Once self-exclusion is activated, 999ck automatically stops all promotional emails, SMS, and push notifications. This is an important part of our responsible gaming policy.

Consulting a mental health professional is the most effective step for gaming addiction. You can reach the National Mental Health Helpline in Bangladesh, and the 999ck support team can also point you to the right resources.

Play responsibly, enjoy without worry — join 999ck

Gaming at 999ck is about more than winning — it's about safe, enjoyable entertainment. Open an account today and start using our responsible gaming tools.

বাংলা